Scoot have been in the news for all the wrong reasons lately, and this time was no different as once again, their passengers faced inconvenience and uncertainty over their Scoot flight from the south Indian city of Bengalaru to Singapore.
The 173 passengers were stranded in the airport overnight on Tuesday, as their plane was hit with a false security threat. The flight, which was supposed to take off at 1:20am on Tuesday night, was rescheduled to depart only at 3:30pm later that day, a difference of 14 hours. Passengers, including young families with kids and those who had to catch a connecting flight in Singapore, were left frustrated as they were left with little information about their own flight.
According to an eye witness aboard the plane, it was on the runway ready for take off when the flight was abruptly canceled. Apparently a passenger had reported a "gun-like structure" on one of the cabin bags. The passengers were made to wait more than three hours in the plane, before being told to disembark and go through the security and immigration clearance again.
In response, Scoot said that a passenger was removed from the flight due to a verbal security threat, but no suspicious items were found on the plane. Scoot also said that passengers were given refreshments during the long delay.
