As the old saying goes, "Insanity is doing the same thing over and over again and expecting different results". Does getting a new CEO into SMRT help them at all? Or rather, does it help the commuters have a smoother journey? A netter weighs in:
"SMRT has been claiming to want to be the best in class and have always compared themselves to other countries with better train systems. However after years of working on being the "best in class", they have chose to not retain Desmond Kuek. Was he doing a bad job? Did the trusted paper general transform SMRT into one of the worst in class?
Also, if they were indeed becoming the best in class, there shouldn't be talk about working to restore the public's trusts. There wouldn't be so much break downs and the trains wouldn't feel like the surface of the sun. (are they saving money by turning off the air conditioning?)
Now that a new paper general is the CEO, will it make a difference? After all, he wasn't seen during the last MRT breakdown."
Credits to Josephine for her thoughts.
