Another MRT breakdown hits our Perfect Singapore. But this is no longer news to most Singaporeans. MRT breakdowns, while frustrating, is now becoming just another part of life here. We have had so many breakdowns over the past few years, even the jokes have dried up.
Maybe it is time we stop focusing on MRT breakdowns, but how the SMRT and SBS Transit companies deal with commuters in the aftermath of breakdowns. While breakdowns can be blamed on a myriad of faults, how commuters are handled are basically the same. But how come, after all these while, commuters are still failed by the lack of information on what they should do next? Directional signs to take shuttle buses are often not there. And because hundreds are stranded without train, this will lead to huge queues forming for the buses. Yet, no solution are still in sight on what measures are best to take when dealing with train failures. It is still so messy.
Singapore is known as a city state, where everything runs like clockwork. But why can't we get our measures for train breakdowns right?
