In just two days time, StarHub customers will face losing yet more channels under their StarHub subscription. And every time this happens, StarHub keeps insisting to its customers that these channel lost will be replaced with new ones. In case anyone is keeping score, StarHub is removing or is forced to remove 11 channels from the Basic / Lifestyle group of channels. And they have successfully added only four new channels to replace the ones lost.
Their line of communication is the same throughout, that StarHub is working hard to add more quality channels for subscribers. But thus far, no announcements on what these new channels are, and when they will be added.
Meantime, customers still pay the same subscription rates even though most to the channels that were around when they signed up is now no longer available. And to add insult to injury, out of the 11 channels lost, only 4 new ones are added. So basically, StarHub customers have been shortchanged.
