Don't play the foreigner card. An unreasonable foreigner had nasty things to say about a local cleaning company after engaging it to clean her sofa. By the way, the sofa is gross.
She claimed that the cleaning company cheated her by charging $100 when the "market rate" is merely a few dollars per hour. To make her $100 worth, she forced the cleaners to work for at least 4 hours even though they already completed the job within an hour or two.
The cleaning company could not tolerate her behaviour and made public her snobbish and unreasonable attitude on Facebook.
In a post today, Ocean Cleaning Services vouched for its workers by saying that they have had good reviews over the past years. It denied that it was out to cheat her money. While other cleaning services may charge hourly rates, Ocean charges a flat $100 rate for cleaning her sofa. Unfortunately, the woman did not buy their explanation despite them repeatedly trying to tell her that it will cost $100 regardless.
And there's more. She apparently gave them the wrong address, changed the timing at the last minute, made them reschedule and was rude to its cleaners.
"1. You gave us the wrong address and make us go round and round and you change the timing 30min before the appointment from 12pm to 2.30pm to make me reschedule my other appointment the whole day
2. After the cleaning done you telling me in singapore cleaning is hourly rate and few dollar and you are will only pay $100 only they clean 4 hour which is $12 per hour as you described.
3. We did inform you the cleaning process take about 1-2 hour for your sofa and the charges is $100 and not hourly charges.
4. You insult us by your so called 'cheater' and claim we bully you as a foreigner, please look at the way you talk and the abusive language.
Lastly you handing over your flat at at the day we clean the sofa and heading back to your country so i guess maybe you are just creating some nonsense just to save the $100 bucks for yourself, still i thank you for posting us in your facebook and help us to promote how well we clean your sofa, and i wish you all the best. Once again i thank you for wasting few hours of our time and i sincerely apologise to those customer who is affected by our delay and changing time last min."
No. A customer is not always right. Look who has the last laugh now?
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