Local News

Singapore Post's reputation and credibility as a reliable delivery courier is taking another beating.

A netizen named 'Fatah Kent' on Facebook called out SingPost for its shoddy service and ranted against its unfair practices.

SingPost had lost his parcel at their processing facility but refused to compensate him, citing that it was their standard procedure (SOP). Only after being pressed did SingPost agreed to compensate him. This compensation however was capped at 10% of the actual product.

The netizen bought a parcel from Australia costing AUD$1551.57. The parcel was eventually shipped to Singapore and successfully transferred to SingPost on 2 May. However, later on the same day, the netizen discovered (using SingPost 's tracking service) that there was an unsuccessful delivery as the identification document was not present.

After checking with a SingPost contact person, it was discovered that this was an erroneous update and that there was no attempted delivery at all. From then on, the netizen had to chase SingPost for updates, instead of them contacting him with the relevant information.

Only later was told that the item had been lost at the processing facility. However, he will not be compensated as SingPost's SOP was to compensate the seller. The netizen pointed out that the seller had already been paid by him and thus, it made no sense for SingPost to do so.

This sparked another wave of referrals to various SingPost employees, to whom he had to tell and re-tell his story. After much haggling, SingPost agreed to make a one-time exception to their policy, with the caveat that all the relevant receipts and paperwork be submitted to them.

Then, the bombshell. SingPost would only reimburse a maximum of SGD$150 which is about 10% of the original price of the product.

It is very inconvenient when a parcel is lost by the courier. In cases where the sender/seller has already received payment from the buyers, it is only right that the buyers are compensated by SingPost.

SingPost lost the parcel at the processing faccility. Not anyone one else. SingPost must offer the compensation in good faith and not offer an amount that does not reflect the fair value of the items lost.

For our readers, you may want to look at insurance to cover the loss of your parcels especially when the parcels are valuable. You won't have to deal much with SingPost. 

In a statement, the Singapore Food Agency (SFA) says it has downgraded food caterer's Elsie's Kitchen food hygiene grade to "C" with effect from 24 May 2019.

This adjustment took into account 52 reports of people getting gastroenteritis symptoms after consuming food from the caterer.

The grade will be reviewed in 12 months time.

In the mean time, SFA will place the Elsie's Kitchen catering operations' premises under surveillance.

A man was caught flicking two rubber bands which landed on the road. He was the fined $300 for his heinous act. A picture of the fine ticket issued by the National Environment Agency (NEA) was posted online and went viral on social media. 

The ticket states that the offender has to pay the ticket by 8 July. 

Netizens were debating on how ridiculous it was for people to be fined $300 for two small rubber bands. Meanwhile the NUS peeping tom was let off with a conditional warning, a apology and suspension for a semester. 

Seems like shooting rubber bands is more heinous an act than peeping at people showering.

A courier was sacked by food delivery company, WhyQ, because he had dishonestly tried to pass off the char kway teow he delivered as one that was from the Lao Fu Zi Fried Kway Teow stall. The stall is located at the Old Airport Road Food Centre and is owned by Tan Lee Seng.

The ruse was uncovered after customers complained of a drop in the standards of his noodles. From a picture sent in by one of the customers, he realised that the noodles was not from his stall.

The stall was also removed from the app because according to Tan, he never agreed to be listed on the app in the first place. Subsequently, it was uncovered that the signature on the agreement between the stall and the company behind the app did not belong to Tan.

The company has since apologised to Tan.

The 'Yishun 326 Tabby Cat' Facebook group posted on the death of a cat in Yishun earlier this morning.

They believe that the cat had been abused.

There were bloodstains in the wall and floor. The cat was also found it some its fur shaved off.

The group is appealing for more information on the culprit. You can PM them or contact:

AVS

The Police are investigating a 50 year old woman for falsely providing information of a fight at a mosque.

If convicted, she faces a fine of up to $10,000, jail of up to three years, or both.

According to the Police, she had called in on the afternoon of 24 May to report an alleged fight involving 15 people at the Al-Abdul Razak mosque in Kembangan. 

Officers from the Bedok Police Division established that no such incident took place. 

They then ascertained the woman's identity and arrested her.

If you feel like pranking the police, tell yourself that it is a very bad idea. Stop.

Don't be like this 50 year old woman.