Local News

A restaurant in Holland Village lived up to its name, as a customer who went over while in the middle of having drinks with his friends to grab something to eat, found out why the restaurant was named #wtf.

The man, a Mr John Singh, crossed over to the restaurant, which is called #wtf by Indochine Group, as he felt hungry and wanted to buy some tom yam soup for takeaway. The staff of the restaurant delivered the food to Mr Singh and his friends at the bar where they were having their festive gathering, and Mr Singh started to consume his tom yam soup.

However, half way through his meal, he noticed a black thing inside. At first, he thought it was some herbs that was part of the soup, but he realised that it was actually a baby cockroach. Mr Singh also said that the cockroach actually looked cooked, so it was not a case of a cockroach falling into the soup when it was served, but rather it was also part of an (unwitting) ingredient of the soup. 

To be fair, the restaurant refunded Mr Singh the cost of the soup when informed, but Mr Singh had also made a police report. He said he did that as he was disgusted, and in the wake of the recent cases of food poisoning, such things cannot be taken lightly.

Yesterday, Leong Sze Hian announced that he was going to sue PM Lee for abusing the process of the court. You can read more here:

Leong Sze Hian Sues PM Lee for Abusing the Process of the Court

The Online Citizen (TOC) reported that Leong has been accepting contributions and also hopes to hit $10,000 in contributions to his legal fund. Among the first few to donate was PM Lee's own brother, Lee Hsien Yang. What does this mean for the famiLEE? Even his own brother is against him. Will this be the beginning to another public spat between the famiLEE? We can only wait and see.

For those who are interested in contributing to Leong Sze Hian, he has decided to make his accounts public. His details are as follows:

Name of account: Leong Sze Hian
POSB Savings: 064064070
Paynow: S0009739Z
Paypal: This email address is being protected from spambots. You need JavaScript enabled to view it.

About 260 people, including children and the elderly folk, were forced to evacuate from their retirement home at the newly opened Kampng Admiralty complex. The fire started at about 1 pm at the building located at 676 Woodlands Drive 71. SCDF confirmed that the fire was started by an electrical device in the storeroom on the fourth floor of that building.

People who were there before the SCDF arrived, helped to put to put the fire out by using dry powder and extinguishers. SCDF also stated that although the elderly folks and children were among those forced to evacuate, no one was injured in the fire. 

SCDF are still investigating the cause of the fire.

How do you feel about Singapore's postal service, Singpost? Facebook User Andy Lau (not to be confused with the singer/actor), was at home the whole day, only to have a postman turn up and knock on his door for a few seconds, left the delivery failure notice and ran off before he could even answer the door.

The namesake of one of the four heavenly kings was so angry that he ran down to wait for the postman at his bike and questioned him about his parcel. The postman was unable to answer his questions and claimed to have waited for Lau for over 20 minutes. However, Lau noted that his parcel was still at the back of the postman's bike, which also means that the postman didn't even go up to his house with the parcel. 

The delivery service of Singapore seems to be deteriorating. This is not the first time something like this happened. Many netters followed up on Lau's post to comment on their own bad experiences with Singpost. Should Singpost be looking into this? Why can't the postman just bring the parcel up any way?  

A 66 year old cyclist died after being the victim of a hit and run, involving his bicycle and a car along Yishun Avenue 1 on Christmas. The police confirmed that the accident happened at 7am on Christmas morning, and the cyclist was conveyed unconscious to Khoo Teck Puat Hospital. He unfortunately succumbed to his inuries and died in hospital.

It was understood that the 26 year old driver of the car did not stop after the accident, and only surrendered himself to the police after going home and confessing to his family. Police also confirmed that a 26 year old man has been arrested in relation to this case. 

What would you do if your manager is biased and agrees with an inconsiderate customer? Would you be angry? This boy who worked at a KFC outlet sure is. Here is his full account:

"When Inconsiderate Customer Meets Biased Store Manager – An Account from the Cashier Involved

On 23 December 2018, around 8 pm, at KFC Junction 8 outlet, a family of three visited the store for a takeaway order. The outlet is equipped with a pick-up system; where patrons could place their orders with the cashier and pick them up at the pick-up point.

When the family approached the cashier, their son placed his order of an ultimate box first. The mum, however, was at that point, undecided on her choice of all-chicken-buckets; still deciding on the number of pieces of chicken she wanted. The cashier noticed that there was one other patron waiting in the line, he (the cashier), therefore, reminded her (the patron still deciding on her order) that she could decide on her order first before proceeding to place her order at the ordering counter to be considerate and not waste the time of other patrons, whose time is just as precious as hers, waiting in the line.

The customers, however, was enraged by the reminder and started attacking the service standard of the cashier. She, then, went ahead to complain to the general manager (GM) who was also the duty manager (DM) at that point. Without hearing out the cashier’s perspective, nor verifying the validity of the complaint, the DM demanded an apology from the cashier to the patron. The DM’s demand was politely but firmly turned down by the cashier in his exercise of autonomy and belief that he is not fully responsible for the incident.

While working in the fast food line, I see the responsibility to expedite my service speed as much as possible. One reason is to make sure that my patrons get their food within the shortest time period possible as patrons generally expect fast service speed from FAST food operators. It could also be safely assumed that patrons who visit FAST food restaurants are more likely to be hungrier and/or in a hurry, therefore, it is to the patrons’ interest to ensure that no one’s time is wasted as much as possible. Furthermore, by expediting my service speed, I can also serve more patrons within the fixed operating hours of the outlet thence maximise the outlet’s and the company’s profit.

It is also worth noting that before the start of my shift, I took the initiative to inform the GM/DM that I was not in the right mental frame of mind to necessarily deal with customers and requested to be a packer. The request was heard by indirectly turned down by the GM/DM.
I believe that the GM failed to carry out her responsibility as the manager of the stored and was biased against the cashier and this matter should be looked into by the company."

Who do you think is right and wrong? Should the manager haver helped the employee? What do you think?